We respect the privacy of our valued customers and prospective customers and the use of their credit information. We process their credit information made available to us, in compliance with the Credit Reporting Agencies Act 2010 (Act 710).
Your credit information, including without limitation to the credit information obtained from the registration form/sales form/survey form/ sub-sale form you have provided to us, our marketing and sales agents and/or our website advertising service providers, your participation in our contests, and/or any further updates provided to us, BASIS and its subsidiaries, associates, affiliates and/or members within the BASIS group of companies (collectively, referred to as "us", "our" or "we") by you in relation to your credit information, will be processed by us for the purpose of providing you information about our products and/or services, providing you our services including credit checking for individual or companies, debt collection, website management, business solutions systems, providing your personal details for purpose of job recruitment or student recruitment, to carry out the obligations and/or transaction(s) you have requested, agreed and/or authorized us to do, to request additional information on the feedback that you provide about the product or services that you are using, to obtain feedback and/or conduct surveys in relation to our products and/or services, to provide you with advance notice of our events, for you to participate in our contests, to tell you about new product and/or service releases which may be of interest to you, and/or such other purposes referred to in our Privacy Policy (collectively, "Purpose").
We also wish to inform you that your credit information may be disclosed to third parties, such as to our subsidiaries, associates, affiliates and/or members within the BASIS group of companies, joint venture partners, the management corporation, banks, public amenities and utilities providers, service providers and such other classes of third parties referred to in our Privacy Policy, which may be located within or outside Malaysia, for reasons relating to the Purpose.
You may request for access to or correction of your credit information or limit the processing thereof at any time hereafter by submitting such written request to us via:
Any inquiries or complaints with respect to your credit information should also be channeled to us in this manner.
You represent and warrant that the consent of third parties (e.g. you emergency contact person, referrals, authorized representative) whose credit information you have provided and disclosed to us have been sufficiently obtained to allow us to process the same in relation to the Purpose.
Please note that it will be necessary for us to process your credit information for the Purpose, without which we will not be able to carry out the Purpose.
For further information on how we collect and process your credit information, please review our Privacy Policy at www.basisnet.com.my. The list of BASIS��s subsidiaries, associates, affiliates and/or members within the BASIS group of companies which are processing your credit information for the Purpose is also available on our website at www.basis.com.my.
We trust that you will consent and agree to the terms above with respect to the processing of your Credit information by us. If we do not receive any response from you on the above, we shall assume that you are agreeable to the same.
The Credit Reporting Act 2010 promotes fairness, accuracy and privacy in the practice of credit reporting. Credit reporting agencies collect and disclose information about you, such as a failure to pay your bills or if you have been made bankrupt. The Act, gives you specific rights, most of which are summarized as below.
Your credit information cannot be collected and used for any purpose other than what is provided under the Act.
Your consent must be obtained before a credit reporting agency can disclose/reveal your credit information.
Your credit report can only contain information according to the Act.
Your right to request from a credit provider information regarding reasons of unfavorable credit action
Your right to access credit information or credit report
Your right to dispute incorrect credit information